Niseko-Fans Tours, in short NFT, does not only sell you the packages or get your reservations done and disappear. We understand that people get nervous when they are in a completely strange environment, we do get the same feeling. Don¡¦t worry we are not the odd ones, we are just humans. For this reason, we are always to help, even after you fly off to Niseko. For those who have us to design your entire trip, you are lucky, we have done all for you, but of course, you can add things on. For those you have arranged your accommodation through us, not to worry, if you need anything, just let us know. All we want is to assure you with a relaxing and stress-free stay in Niseko and come back to us again in the future.
If you would like to make a booking for any services listed below, please feel free to contact us.
Our special and unique services
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Food and beverage services (Comprehensive food and beverage ordering and delivery)
All our properties have a fully equipped kitchen and are prefect for self contained stays. We know that you are in Niseko to enjoy yourselves, hence some pre-arrival shopping has already been done for you. This extensive list of food includes both western and local foods and drinks. If you fancy dining in or stocking up on some necessities or getting some exact food supplies, we can help to get that arranged, just take a look at the food list and let us know what you want.
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Mobile phone rental assistance
Worry that your phone will not work in Japan? Quit it. Remember we are the expert in traveling in Japan and most importantly we are here to help? Just let us know you need one or even 10 (if you want it). We will then make sure you get it/them before you know it.
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Local activities, tours information and bookings
Long stay here in Niseko? Up for joining some classes, activities or tours locally, or even tours to some surrounding towns? Talk to us about it!
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Restaurant reservation assistance
What else NFT offers? Booking for a table in a specific restaurant (or just ask if you have no clue where to go), good enough? Yes, we really do that. Prefect idea for special occasions and for popular restaurants where you never get a seat in as it is just too busy¡K
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Luggage storage and forwarding assistance
Do not want to waste any time, want to just go off and enjoy yourselves in our wide choice of activities but hate having your luggage around? NFT can solve it for you! With our luggage storage and forwarding assistance, you can simply get your hands off the heavy luggage, we will deal with them and you will see them in your chalet when you get there.
Our other services
The following services offered to you by Niseko-Fans and our partner, The Niseko Company:
- 24 hour emergency assistance
- Bilingual front desk support for guests
- Luggage storage and forwarding assistance
- Private and shared airport transfers to and from NewChitoseInternationalAirport
- Hirafu resort and surrounding areas orientation and information service
- Village and mountain information and advice
- Lift tickets purchase and delivery
- Ski rentals and lessons (advices on options and arrange bookings, too)
- Car rental advice and booking
- In-house massage therapies
- Child minding
Transfer Services
We all know that you will want to get to your accommodation as soon as possible once arrived in the airport, but may not have a clue of how to get to your destination, or even where to go. Niseko-fans can solve all these for you. Tell us what you want, then sit back and relax. You are taken care of.
Visitors usually arrive in Hokkaido at the NewChitoseInternationalAirport, also named as SapporoAirport. There are 4 transfer options available from the airport to Niseko:
- Private Transfers
- Group Transfers
- Train
- Rental car
However, traveling by train while carrying sports gear (skis, snowboards, wakeboard¡Ketc¡K) and the rest of your luggage is not recommended. (trust us, we have tried it before. It is simply messy) Instead, we suggest you to use one of the convenient private or group transfer services.
Car Rentals
Roads in Hokkaido are well maintained and is easy to drive on, renting a car is one of the best ways to get around Niseko. We can arrange you a vehicle that you can pick up from the airport or Sapporo or anywhere you want. However, please note that you will need a VALID international driver¡¦s license to be able to drive in Japan.
How to book a transfer
Just enter the phrase ¡¥transfer¡¦ in the ¡¥Special Requirement¡¦ section in the booking form, then you are done, and all you need to do is to look for one of our staffs who is picking you up from the airport.
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